Shipping policy
Shipping Policy
At Everykare, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.
1. Order Processing Time
Orders are processed after they have been successfully placed and confirmed. Processing times may vary depending on product availability, order volume, and other circumstances.
Customers may be contacted to confirm their order details before dispatch.
2. Shipping and Delivery Time
Delivery times depend on the customer's location, courier service, and other factors beyond our control. Any delivery timeframe provided is an estimate and is not guaranteed.
Delays may occur due to public holidays, weather conditions, courier service disruptions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated to the customer before the order is confirmed.
Any applicable additional charges will be communicated where required.
4. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information, including their name, phone number, and delivery address.
Everykare will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer. Additional delivery charges may apply if a shipment needs to be redirected or resent.
5. Order Tracking
Where tracking is available, tracking details may be shared with the customer after the order has been dispatched. Customers can use these details to check the status of their shipment.
6. Delayed or Lost Shipments
If your order is delayed or appears to be lost, please contact our customer support team with your order number. We will coordinate with the relevant courier service to investigate the issue.
Delivery delays alone do not automatically qualify an order for a refund, subject to applicable consumer protection laws.
7. Incorrect Product Delivered
If you receive a product different from the product you ordered, please contact us as soon as possible and provide your order number along with clear photos or videos of the product received.
We will review your claim in accordance with our Return & Refund Policy.
8. Refused or Undelivered Orders
If an order cannot be delivered because the customer provided incorrect details, was unavailable to receive the parcel, or refused delivery, the order may be returned to us by the courier.
Any applicable reshipping charges or other remedies will be handled in accordance with our disclosed policies and applicable law.
9. Contact Us
If you have any questions about shipping or delivery, please contact us using the details below.
Store Name: Everykare
Email: everykare@gmail.com
Website: www.everykare.com
By placing an order with us, you acknowledge that you have read and understood this Shipping Policy.