Refund policy

At [Everykare], we strive to ensure that our customers receive exactly what they order. Please read our return and refund policy carefully before placing an order.

1. Eligibility for Return or Refund

Returns or refunds will only be accepted if the customer receives a product that is different from the product originally ordered.

For example, if you ordered one product but received a completely different product, you may be eligible for a return or refund, subject to verification.

2. Non-Returnable and Non-Refundable Orders

Except in the case of receiving a product different from the one ordered, no returns, exchanges, or refunds will be offered.

Our brand/store owner reserves the right to reject return or refund requests that do not meet the above condition.

3. Reporting an Incorrect Product

If you receive a different product from the one you ordered, please contact our customer support team as soon as possible and provide your order number along with clear photos or videos of the product received and its packaging.

Our team will review your claim and inform you of the next steps.

4. Refund Approval

Refunds will only be considered after we verify that the product delivered does not match the product ordered. If your claim is approved, we will inform you about the refund process.

5. Contact Us

For questions or assistance regarding this policy, please contact our customer support team through the contact details provided on our website.

By placing an order with our store, you acknowledge that you have read and agreed to this Return & Refund Policy.